<?xml version="1.0" encoding="ISO-8859-1" standalone="no"?>
<!DOCTYPE request SYSTEM "http://xapi-test.covad.com/dtd/request.dtd">
<request>
  <header>
    <sender>
      <key>
        <login>_____</login>
        <password>_____</password>
      </key>
    </sender>
  </header>
  <body>
    <subrequest>
      <ticketentryrequest>
        <ticketcontact>
          <personname>
            <first>John</first>
            <last>Doe</last>
          </personname>
          <email>jdoe@example.com</email>
          <telephone>
            <npa>800</npa>
            <nxx>123</nxx>
            <lastfour>3456</lastfour>
          </telephone>
        </ticketcontact>
        <ticketentrydetails serviceaffecting="Y">
          <datetime>
            <year>2009</year>
            <month>9</month>
            <date>8</date>
            <hour>19</hour>
            <minute>26</minute>
            <second>13</second>
            <timezone>-5</timezone>
          </datetime>
          <covadcircuitnumber>100-411-311</covadcircuitnumber>
          <description>
Connection traffic on dslam shows up and down periods over the last 3 hours
          </description>
          <customerticketnumber>5996922</customerticketnumber>
        </ticketentrydetails>
      </ticketentryrequest>
    </subrequest>
  </body>
</request>

